Refund Policy

Returns: We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Wood Creations manufactures high quality wood cutting boards and wood charcuterie boards with quality wood. our Boards are warranted to be free from substantial defects in material such as significant cracking or bending of the board.

If it appears that damage occurred during shipping, and it is visible when you receive your order, contact us to discuss the issue.

We are not responsible for misuse, neglect, or improper exposure to extreme temperatures of heat, cold or excessive humidity, these conditions can cause damage to your product.  Proper maintenance and care will prevent unwanted damages, see our Board Care tab on on the main page of our website. https://wood-creations-llc.myshopify.com

To start a return, you can contact us at admin@woodcreationstore.com. Please note that returns will need to be sent to the following address: 

Wood Creation LLC.

Re: Privacy Compliance Officer

PO Box 8117, Spring Creek NV 89815, United States

Shipping & Handling: fess and expenses will be the customers responsibility.

You can always contact us for any return question at admin@woodcreationstore.com.

Refunds:  We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at admin@woodcreationstore.com.